Nickole Koker
Customer Relations Manager
Freedom Personal Development
Wow! When I logged on for the first time and watched the online ordering video I decided your site is fabulous! EZOP's personal touch is really refreshing. It's like going to the little hometown general store. I once managed a small-town retail natural foods cooperative and was very intentional about always being out in front with the customers. While EZOP is a huge operation compared to that, your customer service has the same up-close quality that I always provided and which I really appreciate because it is so rare in business dealings today.
Barbara Zuccarello
Administrative Assistant/Webmaster
Wisconsin Council on Children & Families
EZ Office Products makes purchasing office supplies easy. The website is easy to work with, their staff is helpful and friendly and I can depend on getting what I order when they promise it. If an item is backordered or out of stock, someone actually contacts me to suggest alternatives. They work with me on pricing for special orders. Greg came out and personally trained me to use the Web site. He also helped me set up reporting to track our spending on office supplies. After looking at our reports, Greg helped to identify places where we could reduce expenses by substituting some less costly items.
Sue Hoffman
Branch Manager
Monona State Bank
EZ Office Products is awesome! I came to EZOP because I reached the end of my rope with the office supply company I was using. It was so bad that I'd keep something I didn't want rather than deal with their customer service. With EZOP, if I can't find a product I need, I just call and someone will help me. If I have to return something, my delivery guy takes it back and I get an e-mail the same day with the credit. I get many office product companies looking for my business … I tell them I am happy with EZ.
Lynn Fetterer
Receptionist
Bachmann Construction
I have had contact at every level of EZ Office Products, from the owners to the person who delivers our orders, and they are always a pleasure to work with. One such experience happened when I needed help with their custom stamp design wizard for a personalized stamp. I was having difficulty online and called customer service. The representative was incredibly helpful and walked me through the process. Because of this wonderful experience and many others like it, our agency exclusively orders from EZ Office Products.
Nicole Limpert
Catholic Charities
I don't like waste and strongly admire this being a priority with EZ Office Products, too. I like the idea that EZOP is conscious of the environment and tries to keep costs at a minimum. When a price changes, it doesn't mean a new catalog has to be wastefully printed to accommodate those changes. My rep is actually a pleasure to see. Recently, he stopped by with our new catalog for the year and brought me a couple of EZOP delicious cookies along with a great sample stapler, which I'm having difficulty hanging on to as others like it, too. He makes me feel more like a friend than "just another customer".
Jane Blandino
Administrative Receptionist
American Academy of Cosmetic Dentistry
My experience with EZ Office Products ~ Where do I start?! A bad experience doesn't exist with EZOP because they go so far out of their way to make every experience a good one. Hard to find products will always be found even if they don’t have them online or in their big book ~ and we ask for multiple books so they're all over the place. If you need to return something, there’s no hassle, no red tape. When a price changes, they let me know. Everything about EZOP is great.
Trish Harbort
The Bruce Company of Wisconsin
I find that EZ Office Products delivers more than just supplies for us, they deliver exceptional service as well, from the office staff to the drivers. Everyone at EZOP has helped me in the past year with something I've needed or had a question about. I recommend EZOP to anyone ~ especially those who want to buy locally. It's so good to know that there is a local office supply business like EZOP out there that really cares for its customers.
Joanne Sather
Administrative Assistant
McGann Construction
I've worked with so many office supply companies over the years and I've never been more impressed than I am with EZOP. The service we receive is exceptional! Why? It's personal. It's caring. I can call and receive immediate assistance over the phone. The delivery service is top notch. Not only do they deliver promptly, but they actually take the time to put things where you want them and they do it with a smile. Their people are in constant contact with me and go the extra mile to make sure that we're happy. Our company couldn't ask for anything more from EZ Office Products!
Tammy Gieck
(SB) Madison Manager
Home Security of America
The day EZ Office Products walked through our doors and introduced their company was one of the best things that happened to me in my job with Dave Jones Plumbing. You make our lives much easier every day, and it's a pleasure doing business with you!
Helen Harrop
Dave Jones Plumbing
When my co-worker left to pursue other career interests, I inherited EZ Office Products as our office supplies vendor. Good thing I didn't need to pay inheritance tax as I couldn't afford it on this treasure. I continue to work with EZOP for three good reasons:
1. Friendly service with the emphasis on "friendly," from the sales representatives to the drivers. Got a question, just e-mail or call. Job done!
2. Competitive pricing. Can't find something? EZOP finds it for you and matches the price with other competitors.
3. Delivery. Order today, get tomorrow! Even though you tell them you can wait until they're in the area. That's service, and with a smile.
Rosemarie Schumann
Customer Service
Total Water Treatment
We continue to do business with EZ Office Products because it has been a great experience for us. We have benefited from and appreciate the quick next-day delivery, assistance with locating hard-to-find specialty items, the pickup of toners and the professional, friendly and helpful service that delivery persons and management have given us.
Sally Richardson
Office Manager
Venture Investors Management